Digital Workspace Service Desk Job Opportunity -Non-Engineering Graduates B.Com/BMS/BA-Economics 2021 Batch Students

Digital Workspace Service Desk Job Opportunity -Non-Engineering Graduates

B.Com/BMS/BA-Economics 2021 Batch Students

 

 

  Service Desk Opportunity for Freshers
Qualification/ Degree B.Com, BBA, BBM, BMS, BA & BSc Economics

NO MBA

Eligibility  

·         10th or equivalent  : 50%

·         12th or equivalent  : 50%

·         Graduation             : 50%

Year of Passing  

2021–  max 3 years of GAP in education allowed (10th to Graduation) Only Fulltime courses. NO Part time or Correspondences or Distance learning education in either 10th or 12th or Degree.

 

All Arrears and backlogs need to be cleared at the time of selection process
Selection Process
·         Preliminary Screening

·         Voice interview

·         HR interview

Job  Description ·         Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web

·         Excellent communication skills required as you will work in International Voice Support

·         Managing data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.

·         Responding in a timely manner to service issues, request, and take care of the complete operations.

·         Troubleshoot system and network problems, diagnosing and solving hardware or software faults

·         Provide support, including procedural documentation & relevant reports

·         Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services

·         Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Compensation              1st year STIPEND – 15000 BASE + 488 ESI per month

2nd year STIPEND – 17000 BASE + 553 ESI per month

3rd year STIPEND – 19000 BASE + 618 ESI per month

 

Other Criteria

·         Candidates must have a full-time degree course recognized by the Central/ State Government of India.

·         All arrears and backlogs need to be cleared at the time of selection process.

·         Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.

·         Candidates must not have more than three years of gap in education between 10th and graduation.

·         Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.

Candidates who have participated in service desk selection process held by Wipro earlier are not eligible.

 

 

Kindly inform the candidates to fill the below registration form completely and click on submit button for successful completion of registration process.

 

 

Digital Workspace Service Desk Non-Engineering: Click here to apply

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